From start to finish Mums funeral process was handled with care, dignity, respect and dedication to providing a very personal goodbye. We made the arrangements at the Beckenham office and at no time did we feel rushed and Dawn Parr gave us amazing advice as to what we needed to do regarding paperwork and where to go. Mum was collected from Essex and brought London and once with Parrs my Mum was looked after by James Swindlehurst with the same care and dedication. We had some quite specific requests and they were arranged swiftly and respectfully. Mums ashes were collected and a beautiful scatter tube was personally chosen for us by Dawn to match the rest of the theme. I cannot thank their complete service enough.