I’ve had to plan 2 services recently , the support I received from everyone at Albert Parr made the experience a lot easier. They went above and beyond what I was expecting, they provided excellent service with a personal touch. I felt I could ask them anything at anytime. They are an amazing team and there are not enough words to thank them for everything they did for my family
11th Oct 2021
From our first contact gave very helpful advice and understanding. On the day of the funeral supportive guidance was given ensuring that we knew what was going to happen in a sympathetic and caring manner.
28th Sep 2021
The team were brilliant before during and after.
28th Sep 2021
We have had 2 family funerals this year, close together, and must pass on our special thanks to Dawn and amazing team, especially Sarah and James. My family and I appreciate all the support and understanding you gave us. You are all very kind. Highly recommend Albert Parr who genuinely go over and above and understand and respond to bespoke personal needs and requests. Thank you all x
26th Sep 2021
Very professional and caring service
12th Sep 2021
I can not thank everyone at Albert Parr enough. Genuine, lovely people, supporting and guiding us through such a difficult time.
26th Aug 2021
Kindness itself at the saddest of times. Thank you 🙏
26th Aug 2021
Albert Parr are a tremendous team and supported our family from the moment of our fathers passing through all the arrangements and the day of the funeral and aftercare. A very nice company and we are so lucky we had them to give us a very personal and fitting tribute to our father and helped us make informed choices at each step. Thank you to all the team behind the scenes that we never met or had the chance to thank personally – we know you were there. A special thanks to James and his team for taking my father with such style on the night and looking after him, and a big thank you to Sarah who was basically a Star all the way through and organised every thing perfectly. Additionally our celebrant via Albert Parr was Michelle Harvey – words cannot say enough. So fitting. Thank You. Chris, Nick & Joyce
Really lovely team. Always available and very informative and supportive
31st Jul 2021
Excellent service throughout, the team couldn’t of been better. Nothing was too much and everything was as we wanted. Thank you all so much for your help.
9th Jul 2021
Jamie and Kim Harris
What a wonderful team , caring but still very professional. I would recommend them to everyone. Nothing was too much trouble and gave advice even about things nothing to do with funeral. Karen and James were soo caring . Thank you all x
5th Jul 2021
Very professional, caring, patient and kind staff all the way up to and including the service. Thank you to all at Albert Parr, especially Sarah, James and Dawn.
2nd Jun 2021
The whole experience was made very easy to deal with by your excellent staff. I was looked after throughout the process of putting together the funeral arrangements, the actual funeral and afterwards. Excellent service all round. Thank you.
They were helpful, caring and professional. I felt I could leave everything in their hands. Everthing was done with great compassion.
25th Apr 2021
THANK YOU SO MUCH TO DAWN AND HER WONDERFUL TEAM. THEY COULD NOT HAVE BEEN MORE GRACIOUS AND CARING. EVERYTHING WAS EXACTLY HOW WE WANTED FOR OUR MUCH LOVED RELATIVE. A BIG THANK YOU TO THE MAJESTIC HORSES ‘JESTER’ AND ‘JOKER’ WHO WERE A REAL PLEASURE TO MEET.
16th Mar 2021
Albert Parr are a very caring and professional. Dawn , James and Sarah made sure everything was in place for the funeral service and were very helpful. It was a very difficult time for our family to arrange my fathers funeral and Albert Parr did everything they could to make the service run smoothly. Thank you
10th Mar 2021
I would not go anywhere else when my love one passes away as Sarah is so caring and loving – she takes care of everything thing from the very beginning and gives so much comfort for grieving people. she too was going through her sister’s loss at the same time which was so difficult but she had all the patience – also her team really took good care of all of us on the actual day of the funeral. Thank you so much from the bottom of my heart.
I can’t recommend Albert Parr and sons highly enough, from the first contact to arranging the funeral, from the printing of the order of service to Debbie who led the funeral it’s self were all done with thoughtful kindness and a high standard of professionalism, when the sad occasion arises when I need to arrange another funeral I would not think about going anywhere else.Linda
26th Feb 2021
Very helpful from start to finish. Excellent service from Sarah and James on the day of funeral. It took all the pressure off me at a stressful time.
21st Feb 2021
I would like to thank all the staff at Albert Parr for their kindness compassion and thoughtfulness. The care that was taken on my daughter’s final journey was incredible, dispite the horrendous weather conditions. I would especially like to thank James, Dawn and Sarah for all that they have done. It has meant the world to. me at this very difficult time. Sandra Evans
16th Feb 2021
Amazing company, highly recommend
9th Feb 2021
On behalf of my brother, family and friends, I would like to say a huge ‘Thank you’ to everyone at Albert Parr for all your help and support into making our mum’s funeral a memorable day. A beautiful service to celebrate her life. Well organised and any problems or changes were sorted out efficiently. If we needed any help you were there to support us.
19th Nov 2020
Very supportive and helpful during a very difficult time. Takes the pressure of you by helping to organise the funeral.
6th Nov 2020
Felt looked after from beginning to The end. We felt everyone was empathic to our needs. Thank you Albert Parrs
24th Oct 2020
The care, support and kindness shown by Sarah, James , Alan and Luke made such a sad time bearable. Nothing was too much trouble. They consulted with the family on every detail regardless of how minor. Thank you for making our last gift to Peter exactly as he would have wanted.
29th Sep 2020
Ann Lee – Warren
We were really impressed with the service that Parr’s provided at what is always going to be a difficult time. They were timely and efficient and really helpful, particularly in the area of sorting out the funeral service with Obitus. Special shout out to James on that!
24th Jul 2020
Debs and Richard Debonnaire
James and Sarah have been a tremendous support during the very tough experience of losing my husband. All arrangements were taken care of not just professionally but also with amazing care and passion. They both couldn’t do enough for us, and always went the extra mile to ensure that the day went as smoothly as it did. I can’t thank them enough. Marynet
21st Jul 2020
They exuded warmth and kindness. They made a difficult time bearable. Even through the lockdown and restrictions they communicated throughout and any questions asked were answered quickly. They went above and beyond to be a help to the family.
3rd Jul 2020
They dealt with everything in a very caring and helpful way. Nothing was too much trouble.
20th Jun 2020
The service that James and his team provided for my Barbaras funeral was far and way beyond my expectations. The respect that was shown ,the time given and the whole service made the act of saying goodbye so much easier for the family and myself. I would also like to thank the team for the beautiful presentation of the horse drawn hearse. To Dawn for arranging everything from start to finish , it made me proud to be able to give my wife the service she so richly deserved. Also I would like to say thank you to May Andrews for the beautiful Eulogy and music. There are no words that are sufficient enough to say thank you to you all. John Gale
Thank you to Albert Parr & Sons. Despite these challenging times and forever changing guidelines Albert Parr guided us through the process to be able to give my husband as dignified service as was possible. On the day of the funeral James was exceptional; he constantly talked us through what we needed to do and what the procedure was. Although the service was not what we would have wanted for John it was the best it could be. May gave us a fantastic service. I would like to send my appreciation to Albert Parr & Sons who genuinely want to do their best for bereaved families and managed to do this against the odds.
11th Apr 2020
Very caring. Everything was arranged with dignity.
From start to finish Mums funeral process was handled with care, dignity, respect and dedication to providing a very personal goodbye. We made the arrangements at the Beckenham office and at no time did we feel rushed and Dawn Parr gave us amazing advice as to what we needed to do regarding paperwork and where to go. Mum was collected from Essex and brought London and once with Parrs my Mum was looked after by James Swindlehurst with the same care and dedication. We had some quite specific requests and they were arranged swiftly and respectfully. Mums ashes were collected and a beautiful scatter tube was personally chosen for us by Dawn to match the rest of the theme. I cannot thank their complete service enough.
1st Feb 2020
They were supportive yet not intrusive throughout. A very professional company. They found solutions to any problem that arose, and nothing was too much trouble. I can highly recomment Albert Parr and sons.
31st Jan 2020
Albert Parr & Son’s were absolutely fantastic from start to finish, they couldn’t do more for us. Dawn was so supportive and gave very good advice. They were calm, sensitive and thoughtful to all of us.
31st Jan 2020
To Dawn and Team Thank you so much
28th Jan 2020
The service we received was thorough and felt like we were treated as family. We greatly appreciate all the support and guidance we received at this difficult time. Even if we had to ask the same question more than once we were never made to feel like anything was too much trouble.
16th Dec 2019
Albert Parr did a fantastic job helping me arrange my Dads funeral. Sarah helped me every step of the way, advising me and supporting me on every choice that needed to be made. On the day everything ran so smoothly thanks to James. He was so calm and professional,he let is take everything at our own pace. I would just like to thank Albert Parr, for making saying a final good bye to my Dad all it should have been.
23rd Nov 2019
Excellent service received. Sarah was a massive help. Kind Regards Simon
2nd Nov 2019
Sarah at the Elmers End office was exceptionally helpful and made some excellent suggestions.
29th Oct 2019
Perfectly handled in every way
An excellent service was provided throughout. Nothing was too much trouble and we were kept up to date at all times. Everyone involved was kind, caring and very respectful. A truly first class service at such a difficult time. Thank you all
Dawn, Sarah, James and the Albert Parr team were simply amazing. Their customer service, care, knowledge and empathy shone though during such a difficult time when we lost our Mum. Thank you so much for making the process a much more pleasant experience to cope with.
10th Sep 2019
I don’t know how we would have coped without the compassionate service we received from Dawn, and her colleagues. From start to finish they helped us with everything, despite complicated issues regarding the need to arrange the funeral quickly because of overseas relatives. I can’t recommend them highly enough!
9th Sep 2019
We could not have been more pleased with the service provided. Nothing was too much trouble, and the kindness and professionalism with which they handled our Mother’s funeral arrangements helped a great deal at a difficult time. We would not hesitate to highly recommend.
29th Aug 2019
Albert Parr were brilliant, we were able to give John the funeral he deserved. Sarah, Dawn and James couldn’t do enough for us, they recommended a lovely celebrant too. We could visit John when we wanted to. They were all friendly but respectful which we appreciated.
13th Jul 2019
As I live over a hundred miles away I was under a lot of pressure and had some very difficult circumstances to deal with. Albert Parr and sons made the whole process extremely simple, they did everything for me. Even the cost was very good. I would like to mention a lady named Sarah without her I would have struggled in lots of ways. Thank you Sarah x
25th Jun 2019
In a time if great sadness and emotion the service we received from Albert Parr & Sons was first class. From the very first contact Sarah looked after us and provided the support we needed. On the day of the funeral James and his team were also equal in his personal support and professionalism. In my experience Albert Parr & Sons provide a first rate service in what can only be a difficult time for my family.
We could not have wished for better service from this family run funeral directors. Dawn was very helpful before, during and after the service . Her recommendations and kind manner made everything so much easier to deal with at a such sad time.In fact everyone we met connected to the funeral directors was very kind and considerate. I would definitely recommend Albert Parr for a very difficult time in your life.
20th May 2019
After referrals from 3 different people, we contacted and spoke to Sarah. Right from the start Sarah was a great listener with a very calming persona. Although we took a while to get the ball rolling, Sarah helped us every step of the way. On the day of my Father’s Service, James and his Team were helpful, friendly and respectful to us all. We would recommend Albert Parr & Sons to everyone for their kind and caring service. Thank you for everything Sarah. The Farmer Family
16th May 2019
a very sad and difficult occasion was made smooth and pleasant by the staff and service provided.
13th May 2019
Sarah at the Penge branch, took care of everything. She is professional and has a calm demeanor. Everything went smoothly for my brother’s funeral. Even the pall-bearers were helpful. He would be very happy.
13th May 2019
Very helpful and compassionate at a very difficult time, nothing was too much trouble for them. Thank you so much.
4th Jan 2019
Albert Parr & Sons were extremely helpful and supportive throughout this process. I highly recommend them.
Sarah was really helpful and patient with suggestions and guidance through this difficult time.
11th Nov 2018
They could not have been more understanding, caring, and professional. Nothing was too much trouble and everything was dealt with in a very calm humane way.
31st Oct 2018
From start to finish they took the worry out of the whole process could not reccomened them highly enough
3rd Oct 2018
The service received from Albert Parr & Sons were 5 star. I went to them after attending a funeral that they had been part of. I am very happy that I did. I really felt like they understood my family’s wishes. They were very respectful of our choices. They guided me through the whole process which can be daunting. The first point of call was Sarah and she made myself and my sister at ease and comfortable. The guys on the day were amazing and really handled the day respectfully and managed it so well that I didn’t have to worry about a thing. I would definitely recommend their services.
2nd Oct 2018
Very helpful and understanding staff. An excellent all round service from a fantastic local company. Have used them twice and would highly recommend them.
27th Jun 2018
At a very sad time, Albert Parr & Sons, couldn’t have been more compassionate and understanding. They were there every step of the way to guide and advise us. They really understood and delivered the type of funeral that what we wanted for our loved one. I would recommend their services without hesitation. Thank you to all the Staff concerned with the care of my late mother. Jan Trindade (Daughter)
21st Jun 2018
This was the first time any of us in our close family had been faced with the daunting task of planning a big funeral. This was while we were still in complete shock, exhausted, with family members calling from all over the world offering love and help- but also asking us when the date of the ceremony was so they could arrange their travel plans. Other Funeral Directors in the area told us they were “sorry for our loss”, but it is looking like a couple of months before you’ll get a “slot” in any of the places they were affiliated with. It felt like dealing with a business. However, from our first conversation with Sara at Albert Parr & Sons (who came highly recommended by a family member), things clicked into motion without us even knowing. It felt comforting to talk to someone with so much experience, but that communicates with the patience of a friend, and not a business. We had been left with no guidelines, but through talking to Sara we soon realised how much we already knew about what mum would’ve wanted. After that first call we not only felt a weight lifted off our chests because we’d found a true ally that we knew would be by our side the whole way– but we also already had the perfect date set, in a place that worked 100% with our needs. This didn’t even feel rushed, Sara just got to know us, the family, and the loved one we had lost and suggested ideal places that would suit our needs. This attentive, personalised and efficient service continued in the lead up to the funeral and beyond. Albert Parr & Sons never wavered from their goal of “doing what is best for mum”, and gave us advice and support that went beyond the usual logistical aspects. I can’t thank Sara and the team enough. We already look back on those extremely difficult weeks with some fondness and pride — as we really worked together to organise a beautiful day for mum. Thank you, thank you, thank you.
Albert Parr & Sons is a family run business and it shows. I felt fully supported and helped when planning my mother’s funeral. Sarah was fantastic and did above and beyond to make sure my mother got the very special sent off that I wanted her to have. James was charming and guided the funeral wonderfully.The funeral was beautiful; horse & carriage, with a coffin painted with flowers and butterflies. I highly recommend Albert Parr & Sons.
8th Jun 2018
Our family have used Albert Parr several times and have always found them to be very considerate, highly professional and very knowledgeable. Sarah helped and supported us through a very difficult time and has our very sincere appreciation.
Sarah at Albert Parr Penge branch was simply the best! She was very compassionate and understood what we wanted for Dad’s funeral. She was very hands on and had all the details to hand, showing us pictures/photos on her computer and really listened. The Albert Parr’s Chapel of Rest where Dad was visited by the family a few days before the funeral was calming and beautiful! She had everything organized to perfection: the flowers, the route from Penge to West Norwood Crematorium via Dad’s old work route, the order of service and music and discreetly receiving family members at the Chapel of Rest for viewings. The funeral itself was managed in a dignified manner by James and his team. After the funeral service James was very kind and patient with family members and respected their need to linger and grieve at the Crematorium before being driven to the wake by the Albert Parts limousine. All in all an excellent service from Albert Parr, Sarah and James and the team. We would definitely return to Albert Parr in future.
5th Jun 2018
The funeral was on 31st May 2018. Albert Parr and Sons was the perfect choice. The owner Dawn, her son James and thier team, thank you so much for your excellent work. I lost my husband after a short illness against cancer. A healthy man who was never ill to 3 weeks after being diagnosed he was gone. She was compassionate, gave very good advice and more importantly she was keen to deliver what’s right for me and my daughter. The celebrant, Ms May Andrews whom we choose did an excellent work as well. The funeral was simple and warm and totally reflected what he would have wanted and gave us the time to say goodbye. Thank you to Dawn and her team all at Albert Parr and Sons for making a very painful time bearable and memorable. M. Finch
5th Jun 2018
Sarah was a real gem. She was kind and compassionate. Her assistance every step during this difficult time is highly appreciated and will always remain in our thoughts. She arranged my mum’s funeral from the very beginning which was excellent. She helped me with obtaining to get the Death Registered within two by phoning the Registrar’s Office in order for my sister from Canada not to miss the final good bye. She ordered the flowers, downloaded my mum’s favourite songs for the Cremation service and also was in constant contact with the Church and Crematorium and kept me posted all the way. I would highly recommend Albert Parr as they Caring, reliable and also affordable.
At this very difficult and emotional time, our family found Albert Parr and Sons provided a caring, professional and accommodating service. Sarah was on hand to provide help every step of the way in any way she could and James and the boys took good care of us all on the day of the funeral. James particularly provided gentle support and guidance for the members of the family who carried my mother’s coffin. Thank you all.
Though the funeral we had to organise was a fairly modest affair, Albert Parr & Sons could not have been more sympathetic, proactively helpful, efficient and professional. Thoroughly recommended.
Albert Parr were excellent. They were very sympathetic and professional and did not try and exploit or take advantage at what is an emotional time. A very traditional company.
25th May 2018
Working with Sarah at Albert Parr & Sons to arrange my husbands funeral was perfect. She was very supportive and attentive to my wishes during what was a particularly difficult time and I would not hesitate to recommend their services. The service at the crematorium went smoothly and the pall bearers did a great job. I liked the fact that they were local, family owned and run for several generations. I would not hesitate to recommend their services.
23rd May 2018