Sarah at Albert Parr Penge branch was simply the best! She was very compassionate and understood what we wanted for Dad’s funeral. She was very hands on and had all the details to hand, showing us pictures/photos on her computer and really listened. The Albert Parr’s Chapel of Rest where Dad was visited by the family a few days before the funeral was calming and beautiful! She had everything organized to perfection: the flowers, the route from Penge to West Norwood Crematorium via Dad’s old work route, the order of service and music and discreetly receiving family members at the Chapel of Rest for viewings. The funeral itself was managed in a dignified manner by James and his team. After the funeral service James was very kind and patient with family members and respected their need to linger and grieve at the Crematorium before being driven to the wake by the Albert Parts limousine. All in all an excellent service from Albert Parr, Sarah and James and the team. We would definitely return to Albert Parr in future.